JF&CS News Winter 2012

Rimma ZelfandAs CEO, I believe JF&CS is poised to make great strides in 2012. We are ready to build on the strong foundation created by former CEO Sy Friedland, who retired in September.

This foundation is supported by our strategic plan, designed with long-term goals to serve the needs of our community in the future. One of the pillars of this plan is to improve our programs; using data to develop innovative and integrated models that will significantly expand our reach and improve more lives.

Intrinsic to our efforts is a strong emphasis on understanding the impact of our work at the most detailed level, to quantitatively prove what is most effective, develop innovative methods of treatment, and ultimately, set national standards and best practices. Some programs will be easier than others to measure. We will not measure what is easy; we will measure what is important. By balancing high-touch services with an unwavering focus on data, measurement, and outcomes we will demonstrate the impact of our exceptional programs.

To do this we must manage JF&CS like any other good, responsible business. We just happen to be in the business of improving people's lives. We will strive to get the best results possible out of every dollar that is entrusted to us, earning and spending as wisely as we can, with trust and accountability as our guiding principles.

I feel lucky to be working for such a stable and successful organization; with exceptional staff, management, donors, and volunteers that make what we do possible; and to be served by a talented board that is deeply committed to implementing our strategic plan. Our ultimate mission continues to be helping those in need make profound, long-lasting changes in their lives.

For more information, call 781-647-JFCS (5327) or email your questions via our contact us page.