Caring for Generations

COVID-19 Update

Caring During Crisis - Donate Now

March 16, 2020

Dear Friends,

In just the last week, the public health crisis has changed dramatically, upending our community emotionally, medically, logistically, and financially. Today I want to update you on how JF&CS is supporting the needs of our clients, our employees, and the community.

Beginning Monday, March 16, our offices have been closed to visitors and more than 90% of JF&CS staff are working remotely. Yet we remain committed to delivering service to our 14,000 clients - and to address the expanding needs brought about by the COVID-19 emergency.

While some programs can't operate in the traditional form, our staff have identified telephone and on-line options to combat social isolation and deliver support and services to our clients. Flexibility, creativity, and commitment abound. Just yesterday we moved the entire Family Table operation outdoors, packing and delivering food to over 200 households in need while maintaining appropriate social distancing.

JF&CS is truly on the front lines of delivering service during this critical time, working to ensure that our clients receive both the material and the emotional support they need. Indeed, this work builds on JF&CS's long history of responding to communal needs, particularly during periods of crisis and change.

We will continue to communicate with you during this difficult time. Thank you for your continued support for our mission and our work. 

Gail Schulman 
Chief Executive Officer
Jewish Family & Children's Service

March 10, 2020

Over the past weeks, JF&CS has paid close attention to concerns around Coronavirus, also known as COVID-19. Our top priority is always to keep our clients, staff, and volunteers safe, and we are staying in close touch with other agencies and with Massachusetts and national guidelines to ensure that safety. We want to keep you informed of our current planning and will continue to do so as the situation unfolds further in the weeks ahead.

What JF&CS is Doing

At JF&CS, we are taking extra care regarding the cleaning and disinfection of all of our facilities and have ensured that hand-washing and hand-sanitation supplies are easily available. We are also monitoring all of our programming and ensuring that our practices promote safety, including in the way we serve (or do not serve) food. If we find we need to make any changes to our scheduled programs and events, these changes will be communicated directly from the staff coordinating the program or event. 

What You Can Do

We ask that all members of our community be conscious of recommended guidelines:

  • Wash your hands often with soap and water for 20 seconds. Use hand sanitizer if soap/water is not available.
  • Take care of yourself if you are sick. Stay home to avoid spreading to others.
  • Avoid touching your face-particularly your eyes, nose, and mouth.
  • Avoid physical greetings like hugs, kisses, and handshakes. A smile goes a long way!
  • If possible, cough and sneeze into a disposable tissue and the discard it. Use your elbow only if you need to.
  • Avoid communal food where people help themselves, such as a buffet.

The CDC recommends that for people at higher risk for serious illness from COVID-19, because of your age (over 60) or because you have a serious long-term health problem, it is extra important for you to take actions to reduce your risk of getting sick with the disease.

Continued Vigilance

JF&CS has an important responsibility to care for our community and we will continue to focus on health and security. We will remain vigilant regarding the evolving situation, will adapt our practices as appropriate, and continue to keep you updated. For more information, please visit or the CDC website.

Best regards,

Gail Schulman
Chief Executive Officer
Jewish Family & Children's Service

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781-647-JFCS (5327)
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Waltham, MA 02451

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